Custom Telehealth Software Solutions, Built by a Team That Runs Its Own
We're a Houston-based telehealth software development company building telehealth platforms for clinics, startups and multi-state care groups, with HIPAA-aligned builds available. Our own telehealth software runs in production every day, so the software we build for you starts from real operating experience, not guesswork.
- 15+ projects shipped
- 15+ clients
- 3 products of our own
- 8+ years building software
- HIPAA-aligned builds available
- Based in Houston, TX
Custom Telehealth Software Built Around Your Care Model
Off-the-shelf telehealth tools work well until your care model stops fitting their template. Your intake might need clinical logic a form builder can't handle. Your providers might work asynchronously across several states, or your pharmacy partner might need prescriptions routed a particular way. That's usually when clinics and founders come to us.
Our custom telehealth software solutions are shaped around how your team actually delivers care: your intake questions, your visit types, your brand and your integrations. You own the code and the patient data, and the platform grows with your service instead of capping what you can offer.
Custom telehealth doesn't mean starting from zero. We reuse proven components from the platforms we already operate, which keeps the build focused, while everything your patients and providers touch is designed for you.
Our Custom Telehealth Solutions
Seven core services, one senior team. Choose one, or combine them into a complete virtual care platform.
Telehealth Platform Development
Full telehealth platforms for video and asynchronous visits, with AI patient intake, e-prescribing, payments and EHR integration. We handle architecture, design, development, hosting and long-term support, so you work with one accountable team from discovery to launch and beyond.
Telehealth Platform DevelopmentTelemedicine Website Development
Fast, conversion-focused websites for virtual clinics, with online booking, HIPAA-aligned intake forms, payments and memberships. Every site is built mobile-first and ready for search, so patients can find you, trust you and book without friction.
Telemedicine Website DevelopmentWhite-Label Telehealth Software
Launch a branded telehealth service on software that already runs in production. Your name, domain, pricing and workflows sit on top of a tested core for intake, visits, prescriptions and billing, so you don't have to build every piece from scratch.
White-Label Telehealth SoftwarePatient Portal Development
Secure, branded patient portals where patients book appointments, message their care team, check lab results and visit summaries, and pay bills. The portal connects to your EHR, so staff aren't re-entering data, and stays simple enough that patients keep using it.
Patient Portal DevelopmentProvider Dashboard Development
One screen for your clinicians: patient queues, AI intake summaries, visit notes, prescriptions, messages and tasks. We design it with your providers, so they spend less time clicking between systems and more time on clinical decisions.
Provider Dashboard DevelopmentHealthcare Workflow Automation
Automate the repetitive work that slows your team down: intake and eligibility checks, appointment reminders, triage routing, refill requests and follow-ups. AI agents take care of the routine steps, and your staff stay in the loop for anything that needs clinical judgment.
Healthcare Workflow AutomationHIPAA-Compliant Web Development
Websites and web apps built to support HIPAA compliance from the start, with encrypted data, secure forms, access controls, audit logs and hosting set up for protected health information. A good fit when your current site collects patient data it was never designed to handle.
HIPAA-Compliant Web DevelopmentWho We Build Telehealth Platforms For
Telehealth startups
You need an MVP that real patients can use now, built on a foundation that scales once you find traction.
Clinics and practices
You're adding virtual visits and want them to fit the workflows, staff and EHR you already have.
Multi-state care groups
You manage providers, state licenses and patients across several states and need one platform that keeps it organized.
Digital health brands
You've outgrown off-the-shelf tools and want a patient experience that carries your brand from first click to follow-up.
What Goes Into a Telehealth Platform We Build
Every project is scoped to your care model, but most platforms we deliver include a mix of these:
- Video visitsSecure, browser-based video consultations with nothing for patients to download.
- Async visitsStore-and-forward care, where patients submit their information and providers respond on their own schedule.
- AI patient intakeAdaptive questionnaires that screen eligibility and give providers a structured clinical summary.
- SchedulingAppointment booking, availability rules, automated reminders and no-show follow-up.
- E-prescribing and pharmacy routingPrescriptions sent electronically and routed to the right pharmacy partner.
- Secure messagingEncrypted patient and provider chat, with photo and file sharing.
- Payments and subscriptionsSingle visits, memberships and recurring billing.
- EHR integrationData exchange with your EHR and labs through HL7, FHIR and APIs.
- Reporting and analyticsVisit volume, turnaround times, conversion and revenue in one dashboard.
We Run Telehealth Software, Not Just Build It
Most development agencies build a platform, hand it over and move on. We keep running what we build: 24hrDoc has been live since 2023, and TAIOS, our clinical AI platform for asynchronous telehealth, is now taking on its first clinic partners.
That matters for your project. The problems that only appear in production, like a backed-up provider queue, intake questions that confuse patients or a pharmacy handoff that stalls, are ones we work through on the platforms we run. What we learn there goes straight into the custom software we build for clients.
Explore TAIOS24hrDoc: A Full Async Telemedicine Platform in Production
24hrDoc is a complete asynchronous telemedicine platform that we designed, built and continue to run. It covers the full patient journey, from the first intake question to a prescription at the pharmacy:
- A patient app for intake, visit history and messaging
- A provider dashboard with an organized visit queue
- AI-assisted intake that summarizes each case for review
- E-prescribing with pharmacy routing
- Subscription billing
NewByte still handles engineering, hosting and support for 24hrDoc, so the platform keeps improving after launch instead of freezing at version one.
How We Build Your Telehealth Platform
- 1
Discovery call
Thirty minutes with the engineer who'll lead your build. We talk through your care model, goals, constraints and timeline, and you leave with a next step and a ballpark range.
- 2
Scope and compliance plan
We map patient and provider journeys, integrations, data flows and HIPAA requirements, then agree on scope, milestones and budget.
- 3
Design
UX and UI for patients, providers and admins, tested as clickable prototypes before development starts.
- 4
Build and test
Development in short sprints with regular demos, backed by QA, security testing and integration testing against your real workflows.
- 5
Launch, hosting and support
We deploy, monitor and keep improving the platform, with long-term support from the same team that built it.
HIPAA-Aligned Builds, When Your Platform Needs Them
Telehealth software handles protected health information (PHI), so security can't be something added at the end. We can build your platform to be HIPAA-aligned, if you choose it. Opt in from the start of your project and we design for it from day one:
- Encryption in transit and at rest for all patient data
- Role-based access control, so each user sees only what their role requires
- Audit logs that record every access to patient records
- Secure cloud hosting configured for PHI
- Secure forms and messaging that keep PHI out of email and other unsecured channels
Need an existing website or web app made ready for patient data? See our HIPAA-compliant web development service.
A Houston Telehealth Software Development Company You Can Meet
We are headquartered at 1600 Eldridge Pkwy in Houston, and our engineering team works remotely around the world. If you're looking for a telemedicine software development company in Houston, you can meet our representative in person and talk virtually with the senior engineers building your platform, not an account manager passing messages along. We work Central Time, Monday to Friday, 9 a.m. to 5 p.m.
We build for clinics and health-tech teams across Texas and the rest of the US. Most projects run remotely with regular video check-ins, and Houston-area clients can always meet our representative in person for workshops and planning sessions.
Houston, TX 77077, United States
Also Built and Run by Our Team
Healthcare is our focus, and the same team also builds and operates two other products:
Questions About Custom Telehealth Software Solutions
What is custom telehealth software, and how is it different from an off-the-shelf platform?
Custom telehealth software solutions are platforms built around your specific care model, while off-the-shelf tools give every customer the same features and workflows. With a custom build, you control intake logic, visit types, branding, integrations and pricing, and you own the code and patient data. Off-the-shelf tools work well for simple video visits. Custom makes sense once your workflows, scale or brand outgrow what a template allows.
How much does custom telehealth software cost?
The cost of custom telehealth software depends on scope. A focused MVP with intake, visits and payments costs far less than a multi-state platform with EHR integration, e-prescribing and AI features. The biggest cost drivers are the number of user roles, integrations, compliance requirements and custom workflows. After a 30-minute discovery call, we give you a ballpark range and a recommended first phase.
How long does it take to build a custom telehealth platform?
It depends on scope, integrations and how many user roles the platform serves. We share an estimated timeline after discovery and plan the build in phases, so you can launch a first version with real patients early and add features based on what you learn. Reusing proven components from our own telehealth platforms also shortens delivery compared with building every part from scratch.
Are your healthcare builds HIPAA compliant?
We can build your platform to be HIPAA-aligned, if you choose it, and you can opt in from the start of your project. That includes encryption in transit and at rest, role-based access control, audit logging, secure hosting configured for protected health information, and forms and messaging that keep PHI out of unsecured channels. Full compliance also depends on your organization's policies and agreements, so we walk through those requirements with you during scoping.
Can you integrate with our EHR, e-prescribing and payment systems?
Yes. We connect telehealth platforms to EHRs, labs, e-prescribing services, pharmacies and payment providers using HL7, FHIR and standard APIs. During scoping, we review the systems you already use, confirm what data needs to move in each direction and design the integrations so your staff aren't re-entering information by hand.
Can we start with TAIOS and add custom features later?
Yes. You can start with TAIOS for AI patient intake and async workflows, then add custom features, integrations or a fully branded experience as your service grows. Because the same team builds TAIOS and your custom work, everything fits together without hand-offs between vendors, and you keep one point of contact for support.
Do you work with clinics outside Houston?
Yes. We're a telehealth software development company in Houston, but we build for clinics, startups and care groups across Texas and the United States. Most projects run remotely with regular video check-ins and demos. Houston-area clients can also meet our representative in person for workshops and planning sessions.
Talk to the Engineer Who'll Lead Your Build
Book a 30-minute call to talk through your goals, constraints and timeline. You'll leave with a clear next step and a ballpark range for your custom telehealth software solutions, whether you're launching a new service or replacing tools you've outgrown.
Book a 30-min callPrefer to write? Send us a message and we'll reply within one business day. Please don't include patient health information in the form.