Your Brand, Domain and Apps
Your logo, colors, domain and wording across the patient website, web app and provider tools. Patients see one consistent brand from the first screen to the follow-up message, with no vendor branding in sight.
White-Label Telehealth Software
White Label Telehealth Platform, Launched Under Your Brand
Offer virtual care under your own name, on software that already runs real telehealth services. Our team configures, brands and supports the platform, so you can focus on patients, providers and growth.
- 15+ projects shipped
- 15+ clients
- HIPAA-aligned builds available
- Houston, TX
Overview
Why Launch on a White Label Telehealth Platform
Building a telehealth service from nothing means months of engineering before your first patient logs in. A white label telehealth platform changes that math. You start with a working core for intake, visits, prescriptions and billing, then put your brand, workflows and pricing on top.
The catch with most white-label telehealth software is that it was built as a generic product. You get someone else's patient experience with your logo pasted on, and every change waits on a vendor roadmap. Our approach is different. The platform comes from the same team behind our own telehealth products, and our engineers can customize anything your care model needs.
You get the speed of a ready platform with the flexibility of a custom build, from one team that also runs telehealth software day to day.
Capabilities
What We Build
Async and Video Visits
Run asynchronous visits, live video consultations or both. Patients complete an online visit on their own time, and providers review and respond from a single queue, which keeps turnaround fast without adding staff.
AI Patient Intake (TAIOS)
Adaptive intake questionnaires screen eligibility and turn patient answers into a structured clinical summary. Providers open each case with the key details already organized, instead of reading raw form responses.
E-Prescribing and Pharmacy Routing
Prescriptions are sent electronically and routed to the right pharmacy partner, with status updates for patients. It's the same e-prescribing flow we run in production.
Payments, Subscriptions and Pricing Control
One-time visits, memberships and recurring subscriptions, with checkout built into the patient journey. You decide what to charge for each service and how to package it, and we configure the billing to match.
Admin, Provider and Multi-State Configuration
Admin tools to manage providers, visit types, states and patient records. Set which services are offered where, assign cases to the right providers and keep operations organized as you expand.
Who It's For
01
Direct-to-Consumer Health Brands
You want a branded online care experience that converts visitors into patients and keeps them subscribed. Async visits, smooth checkout and recurring billing matter most here.
02
Clinics Launching a Virtual Service Line
You're adding telehealth alongside in-person care and need it running without a long custom build. Virtual visits fit around your in-person schedule and your existing team.
03
Medical Groups Expanding Across States
You need one private label telemedicine platform that handles providers, states and visit types in one place. Assign cases by state license and keep services consistent across locations.
04
Founders Testing a Telehealth Offer
You want to validate demand with real patients before committing to a fully custom platform. Launch a focused version, see what patients actually use, then invest in custom features with real data behind the decision.
Proof
Built by the Team Behind TAIOS and 24hrDoc
Most white-label vendors sell software they don't operate themselves. We build ours from the platforms we run every day. TAIOS, our clinical AI platform for asynchronous telehealth, can handle AI patient intake and async provider workflows. 24hrDoc is a complete async telemedicine platform we built and still support, covering intake, the provider dashboard, e-prescribing with pharmacy routing and subscription billing.
When your platform launches, it runs on components that have already handled real patients and providers, not a demo environment. It also means the team configuring your platform knows exactly how each part behaves once real visits start coming in.
How We Launch Your White Label Telemedicine Platform
- 1
Discovery call
We learn your services, target states, pricing model and brand, and outline what the launch involves.
- 2
Configuration plan
We map patient and provider journeys, choose the features you need and list any custom work or integrations.
- 3
Branding and setup
Your brand, domain, visit types, intake questions and pricing are configured across the platform.
- 4
Testing
We test every patient and provider flow end to end, including payments, prescriptions and notifications.
- 5
Launch and support
We go live, monitor the platform and keep improving it with you after launch.
Security
Security and HIPAA Alignment
Your platform handles protected health information from the first patient, so you can opt in to a HIPAA-aligned build from the start:
- Encryption in transit and at rest
- Role-based access for patients, providers and admins
- Audit logs on every access to patient records
- Secure hosting configured for PHI
We also review your intake forms, messaging and notifications so PHI never travels through email or other unsecured channels, and we walk through the compliance responsibilities that sit with your organization during setup.
Integrations
Integrations and Tech Stack
E-prescribingPharmacy partnersPayment processorsLabsEHRs (HL7 / FHIR)Email & SMSAnalyticsYour tools via API
The platform connects to the services your telehealth business depends on: e-prescribing and pharmacy partners, payment processors, labs, EHRs through HL7 and FHIR, email and SMS notifications, and analytics. If you already use a specific tool, we can integrate it through its API.
Every integration is mapped during the configuration plan, so you know before launch which systems connect on day one and which come in a later phase.
Related Telehealth Services
Need more than a white-label launch? Explore our other custom telehealth software solutions:
FAQ
White Label Telehealth Platform FAQs
What is a white label telehealth platform?
It's ready-built telehealth software that you launch under your own brand. Patients see your name, domain and design, while the underlying technology for intake, visits, prescriptions and billing is already built and tested. It lets clinics and health brands offer virtual care without building a platform from scratch.
How fast can we launch a branded telehealth platform?
Launching on a white label platform is much faster than a full custom build, because the core software already exists. Your timeline depends on how much branding, configuration and custom work you need, and on any integrations. After a discovery call, we give you a launch plan with a realistic timeline for your scope.
Do we own our brand, patient data and pricing?
You set your own brand, domain and pricing for every service. Ownership, access and portability of patient data are defined in your agreement with us, and we recommend settling them before launch, so you always know how your records can be exported. We walk you through these terms during discovery.
White label platform or custom build: which is right for us?
Choose a white label telemedicine platform if you want to launch quickly on proven features and adjust over time. Choose a custom build if your care model needs workflows, integrations or a product experience that a configured platform can't deliver. Because we offer both, we can start you on white label and grow into custom features later.
Can we add our own features later?
Yes. Our engineers can add custom features, integrations and workflows to your private label telemedicine platform at any stage. Because the same team builds the core platform and your custom work, new features fit cleanly instead of being bolted on by a third party.
Plan Your Branded Telehealth Launch With Our Engineers
Usman ShahFounder & Principal Engineer
Book a 30-minute call with Usman Shah, Founder & Principal Engineer. We'll talk through your services, states and brand, and you'll leave with a clear next step for your white label telehealth platform.
Book a 30-min call