Video Visit Platforms
Browser and mobile video consultations built on WebRTC, with waiting rooms, screen sharing and in-visit notes. Patients join without installing anything, and providers see the patient's details beside the video.
Telehealth Platform Development
Telehealth Software Development for Video, Async and AI Care
We design, build and support complete telehealth platforms: video visits, async care, AI patient intake, e-prescribing and EHR integration. Our engineers run live telehealth software, so we build what works in real clinics.
- 15+ projects shipped
- 15+ clients
- HIPAA-aligned builds available
- Houston, TX
Overview
Telehealth Software Development Built Around Your Care Model
No two virtual care services work the same way. A weight-loss program runs on async questionnaires and refills. A behavioral health practice needs reliable video. A multi-state group needs licensing rules, provider routing and pharmacy connections. Off-the-shelf tools force all of them into one workflow, and patients and providers feel the friction.
Custom telehealth software development starts with your care model instead. We map how patients enter care, how providers review and treat them, and how prescriptions, payments and records move between systems. Then we build the patient app, provider app and admin panel around that flow.
We have done this for our own products, so we know where telemedicine platforms break: unclear intake, slow provider queues and integrations that fail quietly. Every platform we build is designed to avoid those problems and to fit into your wider set of custom telehealth software solutions.
Capabilities
What We Build
Async Telemedicine Workflows
Store-and-forward visits where patients answer questions, upload photos and get treated without a live call. Providers review cases in a queue, so one clinician can safely handle more patients.
AI Patient Intake and Triage
Smart intake forms that adapt to each answer, summarize the case for the provider and flag urgent symptoms. AI supports the clinician's decision and never replaces it.
E-Prescribing and Pharmacy Routing
E-prescribing (eRx) built into the provider workflow, with routing to retail, mail-order or partner pharmacies and refill requests patients can start from the app.
EHR and Lab Integrations (HL7/FHIR)
Two-way connections to EHRs and lab systems through HL7 and FHIR, so visit notes, orders and results flow automatically and staff stop re-typing data.
Payments, Subscriptions and Insurance
Visit fees, membership plans and subscription billing, plus insurance details and eligibility checks where your model needs them. Patients pay in the app, and your team sees revenue in the admin panel.
Who It's For
We build telehealth platforms for four kinds of teams:
01
Telehealth Startups Launching an MVP
You need a focused first version that proves your care model, with room to grow once patients start using it.
02
Clinics Adding Virtual Care
You see patients in person and want video or async visits that connect to your existing EHR and scheduling.
03
Multi-State Care Groups
You treat patients across states and need licensing rules, provider routing and reporting built into the platform.
04
Digital Health Brands Replacing Off-the-Shelf Tools
Your current vendor limits your branding, workflows or growth. A custom platform gives you full control.
Proof
Built on Software We Run: 24hrDoc
We built and still support 24hrDoc, a complete asynchronous telemedicine platform. It includes a patient app for intake and messaging, a provider queue for case review, e-prescribing and subscription billing, all running together in production.
That experience shapes every telehealth platform we build. We know how to keep provider queues moving, how to handle pharmacy edge cases and what patients need to finish an intake without dropping off.
How We Deliver Telemedicine Platform Development
Our telemedicine platform development process keeps you close to the work from the first call to launch:
- 1
Discovery phase
We map your care model, patient journey, providers, states and the systems the platform must connect to.
- 2
Scope and architecture
We define the MVP, user roles, data flows and security model, and agree on what comes in later phases.
- 3
UI/UX design
Patient, provider and admin screens, tested as clickable prototypes before development begins.
- 4
Build and QA testing
Development in short sprints with regular demos, plus security, integration and load testing.
- 5
Launch, DevOps and support
We deploy, monitor and maintain the platform, and keep adding features as you grow.
Security
Secure Telehealth, With HIPAA-Aligned Builds Available
Secure telehealth starts in the architecture, not in a checklist at the end. When you opt in, we build your platform to support HIPAA compliance with:
- Encryption of PHI in transit and at rest
- Role-based access and two-factor authentication
- Audit trails on every access to patient records
- Hosting on HIPAA-eligible cloud services
We also review which vendors need a business associate agreement (BAA) and which compliance responsibilities stay with your organization. Secure telehealth platforms also need ongoing care, so we keep dependencies patched and review access controls as part of maintenance and support.
Integrations
Integrations and Tech Stack
EHRsLabsE-prescribing networksPharmaciesPayment processorsScheduling toolsRemote patient monitoringEmail & SMS
We connect telehealth platforms to EHRs, labs, e-prescribing networks, pharmacies, payment processors, scheduling tools, remote patient monitoring devices, and email and SMS providers. We build scalable, cloud-based systems with modern web and mobile frameworks, chosen for your team's needs and your plans to grow.
Interoperability is where many telehealth projects stall, so we test every integration with realistic sample data before launch and monitor it after go-live. When a connection fails, your team hears about it right away instead of finding out from a patient.
Related Telehealth Services
FAQ
Telehealth Software Development FAQs
How much does telehealth software development cost?
The cost depends on your care model, the number of apps (patient, provider, admin), the features in the first release and how many systems the platform connects to. A focused MVP costs far less than a multi-state platform with e-prescribing, insurance and EHR integration. After discovery, we give you a ballpark range and a phased plan.
How long does it take to build a telehealth platform?
The timeline depends on scope. A focused MVP with one visit type is much faster to build than a full platform with video, async care, e-prescribing and EHR integration. We agree on a phased plan during discovery, so you can launch the core product first and add features as patients start using it.
Should we build custom telehealth software or use an off-the-shelf platform?
Off-the-shelf platforms are quick to start but limit your branding, workflows and ownership. Custom telehealth software development fits your care model exactly and grows with you. If you want speed and control, a white-label platform built from production software sits in between. We help you compare the options honestly during discovery.
Can you integrate with our EHR and e-prescribing system?
Yes. We integrate telehealth platforms with EHRs through HL7, FHIR or the vendor's APIs, and build e-prescribing into the provider workflow with pharmacy routing. During discovery, we confirm what your systems support and which data needs to flow in each direction.
How do you keep a telehealth platform secure and HIPAA-aligned?
We design for security from the start: PHI encrypted in transit and at rest, role-based access, two-factor authentication, audit trails and HIPAA-eligible cloud hosting. We run security testing before launch and review which vendors need a BAA. Compliance also depends on your organization's policies, which we review with you.
Plan Your Telehealth Platform With Our Engineers
Usman ShahFounder & Principal Engineer
Book a 30-minute call with Usman Shah, Founder & Principal Engineer. We'll review your care model and goals, and you'll leave with a clear next step for your telehealth platform.
Book a 30-min call